IT-savvy Virtual Assistant and former Service Desk Supervisor with 3+ years of experience in IT support and customer service. Skilled in troubleshooting, Microsoft 365, ticketing systems, and handling escalations in fast-paced environments. I bring a calm, solution-focused approach to every task whether it’s tech support, admin work, or client communication. Reliable, detail-oriented, and ready for remote work where I can support teams and keep operations running smoothly.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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