I’ve been in customer-facing roles for almost 5 years across healthcare, energy, retail, and SaaS. Mostly handling high volumes through phone,
I’ve worked with CRM tools before, so I’m familiar with managing customer data and understanding how support fits into the bigger picture. I follow instructions closely, make sure I handle my follow-ups, and I’m comfortable working on my own or with a team
Experience: 2 - 5 years
Nearly 5 years handling high-volume inquiries across healthcare, energy, retail, and SaaS via phone, email, and chat. Maintained 85-88% satisfaction scores consistently.
Experience: 2 - 5 years
Experience: 1 - 2 years
Managed customer email queues, ensured timely responses, and followed up on unresolved cases to prevent gaps in resolution.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
been doing vibecoding
Experience: 6 months - 1 year
Experience: Less than 6 months
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