Jovilyn
Customer Service VA | Amazon Support | Technical Troubleshooting | Insurance Ass
Verified
Overview
Looking for full-time work (8 hours/day)
at $3.32/hour ($640.00/month)
Undergraduate Degree
Last Active
July 16th, 2026 (5 days ago)
Member Since
July 16th, 2020
Profile Description
I am a reliable Customer Support Specialist with over 6 years of experience in the BPO industry handling phone,
I specialize in helping customers resolve issues quickly while maintaining a positive customer experience. My background includes troubleshooting internet and mobile services, assisting with orders and returns, and supporting sales and insurance quote inquiries.
I am comfortable working in fast-paced environments and handling high volumes of customer interactions while maintaining accuracy and professionalism.
Key strengths include:
• Customer support (phone,
• Technical troubleshooting
• Customer retention and relationship building
• Sales and insurance quote assistance
• Order processing and product inquiries
I am motivated, dependable, and always willing to learn new tools and processes to support business growth.
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: 1 - 2 years
Other Skills
Customer Support » Technical Support
Experience: 1 - 2 years
Customer Support » Phone Support
Experience: 5 - 10 years
Customer Support » Sales Support » Account Retention
Experience: Less than 6 months
Software » Network Administration » Network Troubleshooting
Experience: 1 - 2 years
Customer Support » Insurance
Experience: Less than 6 months
Customer Support » Sales Support
Experience: 1 - 2 years
E-Commerce » Order processing
Experience: Less than 6 months
Customer Support » Customer Relationship Management
Experience: Less than 6 months
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao city, Davao Del Sur
- Tests Taken
- IQ
- Score: 100
- DISC
- Dominance: 28%
- Influence: 31%
- Steadiness: 36%
- Compliance: 5%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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