Cazzandra

(part-time)virtual assistant and customer service

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Overview

Looking for full-time work (10 hours/day)

at $6.00/hour ($1,320.00/month)

Bachelors degree

Last Active

November 13th, 2024 (29 days ago)

Member Since

July 3rd, 2013

Profile Description

I am an accomplished professional with a background in customer service, technical phone support, backoffice operations, and chat support. I have advanced from a customer service representative to a team leader, senior team lead, and currently serve as an assistant manager in IT management. With expertise in troubleshooting, coaching, and process improvement, I am skilled in delivering exceptional customer experiences and driving organizational success. My career progression showcases my ability to excel in dynamic environments and manage diverse responsibilities. I possess strong communication skills, a customer-centric mindset, and a passion for delivering outstanding service. With a proven track record of success, I am well-equipped to contribute to the success of any organization through my leadership, technical expertise, and dedication to achieving customer satisfaction.

Top Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Other Skills

I was tasked to manage chat LOB

Experience: Less than 6 months

Basic Information

Age
31
Gender
Female
Website
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Address
Dumaguete, Negros Oriental
Tests Taken
IQ
Score:  112
DISC
Dominance: 33 %
Influence: 16 %
Steadiness: 15 %
Compliance: 36 %
English
B1(Intermediate)
Government ID
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