Jonalie

LMS Helpdesk & Onboarding Specialist | EdTech Support

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Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

Bachelors degree

Last Active

July 6th, 2026 (7 days ago)

Member Since

July 10th, 2020

Profile Description

Tired of chasing your assistant? I show up, figure it out, and get it done.

I’m Jonalie, an EdTech Customer Support & LMS Specialist with 9+ years of remote experience helping SaaS and EdTech teams deliver exceptional customer support, seamless onboarding, and efficient day-to-day operations.

Here’s how I can help:

*LMS Helpdesk & Technical Support
*Client Onboarding & Customer Success
*Email, Chat & Phone Support
*Salesforce, HubSpot, Zoho CRM, Zendesk & ClickUp
*Administrative Support & Process Coordination

I thrive on solving problems, simplifying workflows, and creating positive experiences for every learner and customer.

Proactive. Reliable. Detail-oriented. Focused on helping your learners—and your business—succeed.

Let's get to work.

Top Skills

Experience: 5 - 10 years

Other Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Basic Information

Age
31
Gender
Female
Website
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Address
Rodriguez, Rizal
Tests Taken
English
C1(Advanced)
Government ID
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