I am a results-driven professional with over 10 years of experience in high-level customer service and specialized project coordination. Most recently, I served as a Training Coordinator and Scheduling Team Lead in the home remodeling industry, where I didn't just book appointments—I built the SOPs and call flows that improved team conversion rates and reduced cancellations. My background is a unique blend of technical precision (from my years with T-Mobile and AT&T) and proactive sales (from my time as a Real Estate Inside Sales Specialist). Whether I am managing a complex CRM, cold calling property leads, or de-escalating a frustrated homeowner, I focus on quality and first-call resolution.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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