Jett

Live Chat and Email Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

College Graduate

Last Active

July 6th, 2026 (2 days ago)

Member Since

July 1st, 2020

Profile Description

I specialize in Email Support, Live Chat Support, and Back-End Support, with several years of experience in the BPO industry. Over the course of my career, I’ve developed a strong reputation for delivering high-quality work, meeting deadlines, and maintaining exceptional customer service standards.
I am a seasoned Email and Live Chat Support Representative, equipped with the skills and knowledge necessary to help organizations achieve their customer experience goals. My background includes a well-rounded foundation in call center operations, with refined strengths in inbound call handling, real-time chat engagement, and email correspondence—making me an ideal fit for any customer support role.
Proficient in a wide range of tools including Zendesk, Salesforce, Freshdesk, Gorgias, and Shopify. Skilled in managing high-volume support queues, resolving escalations, and identifying opportunities for process improvement.
What sets me apart is my attention to detail, adaptability, and a strong sense of ownership. I work well independently or within a team, and I’m always eager to help optimize workflows and improve the support experience—for both customers and colleagues.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Technical Support

Other Skills

Customer Support » Phone Support

Customer Support » Ecommerce

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Office and Administration » Translation

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Basic Information

Age
41
Gender
Male
Website
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Address
Marikina City, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 32%
Influence: 7%
Steadiness: 27%
Compliance: 34%
English
C2(Advanced/Mastery)
Government ID
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