Janet
Shopify Virtual Assistant | E-commerce & Administrative Support|Airbnb Customer
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.63/hour ($1,280.00/month)
Bachelors degree
Last Active
July 4th, 2026 (6 days ago)
Member Since
July 1st, 2020
Profile Description
Hi! I'm Janet Abrigo, a reliable and results-driven Virtual Assistant with over 10 years of experience in customer service, including 4 years in the BPO industry and more than 5 years supporting businesses remotely.
I specialize in delivering exceptional customer support through
My expertise includes:
-Shopify, Amazon, eBay & TikTok Shop Support
-Order Management (Orders, Refunds, Exchanges, Cancellations & Chargebacks)
-Airbnb & Short-Term Rental Guest Support
-Zendesk, Freshdesk,
-Xero (Invoices & Credit Notes)
-Data Entry (Google Workspace & Microsoft Office)
-Web Research & Lead Generation
-Product Listing & Optimization (Helium 10)
-CRM Management
-Basic Graphic Design using Canva
-Workforce Management
I pride myself on being organized, detail-oriented, proactive, and quick to learn new tools and processes. Throughout my career, I have consistently been recognized for my accuracy, reliability, punctuality, and commitment to delivering outstanding customer experiences.
If you're looking for a dependable Virtual Assistant who can provide exceptional customer support and help your business grow, I'd love the opportunity to work with you.
I look forward to connecting with you!
Cheers,
Janet Abrigo
Top Skills
E-Commerce » Shopify
Experience: 2 - 5 years
Experienced in Shopify order management, including creating orders, processing exchanges, cancellations, refunds, and resolving disputes and chargebacks. Skilled in managing product listings, ensuring accurate store information, and delivering efficient customer support with strong attention to detail.
Customer Support » Ecommerce
Experience: 2 - 5 years
Experienced in Shopify order management, including creating orders, processing exchanges, cancellations, refunds, and resolving disputes and chargebacks. Skilled in managing product listings, ensuring accurate store information, and delivering efficient customer support with strong attention to detail.
Other Skills
Real Estate » Short Term Rentals » Airbnb
Experience: 1 - 2 years
Experienced in managing Airbnb listings, guest communication, reservations, booking modifications, cancellations, and issue resolution. Skilled in delivering exceptional guest support, coordinating with property teams, and ensuring smooth day-to-day short-term rental operations.
Customer Support » Email Support
Experience: 5 - 10 years
Experienced in providing professional and timely email support by responding to customer inquiries, resolving issues, processing requests, and ensuring a positive customer experience. Skilled in clear communication, problem-solving, and maintaining high customer satisfaction.
Office and Administration » Data Entry
Experience: 2 - 5 years
Accurate and detail-oriented data entry specialist with experience in managing, organizing, and maintaining data across spreadsheets, databases, and business systems. Committed to accuracy, efficiency, and timely completion of tasks while ensuring data integrity.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan City, Metro Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 45%
- Influence: 7%
- Steadiness: 18%
- Compliance: 31%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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