Norlinda

Email/Chat Support, Data Entry, and Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelors degree

Last Active

July 8th, 2026 (6 days ago)

Member Since

June 24th, 2020

Profile Description

Customer Support Representative with 4+ years of experience in email and chat support, data entry, and customer service operations. Handles 30 to 60 customer inquiries daily with a focus on fast response and accurate resolution. Strong track record in maintaining high customer satisfaction, ensuring data accuracy, and coordinating with teams to resolve complex issues. Known for clear communication and reliable support delivery.

CORE SKILLS & TOOLS:

- Customer Support: Email and chat support, Complaint resolution and escalation handling, Customer satisfaction and retention
- Operations: Order and inquiry handling, Process coordination, Data verification and management
- Core Skills: Communication, Problem solving, Time management, Attention to detail, Organization
- Tools: CRM systems, Google Sheets, Data entry systems

Top Skills

Experience: 2 - 5 years

Customer-focused professional experienced in email and chat support, skilled in resolving inquiries quickly and accurately while maintaining high customer satisfaction. Known for clear communication, problem-solving, and collaboration with teams to deliver excellent service.

Experience: 2 - 5 years

Experienced in providing customer support through Shopify, handling inquiries via email, chat, and social media. Skilled in resolving issues promptly, ensuring customer satisfaction, and coordinating with teams to address and resolve complex concerns.

Experience: 1 - 2 years

Detail-oriented professional skilled in data entry, with experience in accurately inputting, verifying, and managing information. Committed to maintaining data integrity, efficiency, and organization in all tasks.

Other Skills

Experience: 1 - 2 years

Proficient in Google Workspace, skilled in using tools like Gmail, Docs, Sheets, and Drive to manage tasks, organize data, and collaborate effectively with teams.

Experience: 1 - 2 years

Experienced in providing customer support using Gorgias, efficiently managing email and chat inquiries to ensure quick, accurate, and friendly assistance. Skilled in resolving issues, maintaining customer satisfaction, and streamlining communication through the Gorgias platform.

Basic Information

Age
32
Gender
Female
Website
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Address
DAVAO CITY, DAVAO DEL SUR
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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