Dedicated and results-driven Virtual Assistant, Executive Assistant, and Ecommerce Support Specialist with over 8 years of experience in customer service, administrative support, lead generation, data entry, and business operations. Skilled in handling phone, chat, and
Experienced in Shopify ecommerce support, including order processing, product listings, customer inquiries, refunds, shipping updates, and overall store management. Strong background in executive and administrative assistance, including
Key Skills & Expertise:
• Executive Assistance & Administrative Support
•
• Appointment Setting & Scheduling Coordination
• Customer Service (Phone, Chat &
• Shopify Ecommerce Support & Store Management
• Data Entry & Lead Generation
• CRM Management & Customer Follow-Ups
• Social Media Management & Canva Support
• SMS Marketing & Customer Engagement Campaigns
• Workflow Organization & Reporting
• Strong Attention to Detail & Multitasking
• Above-Average Typing Speed & Accuracy
Tools & Platforms:
• Shopify
• GoHighLevel (GHL)
• HubSpot
• Zendesk
• Google Workspace / GSuite
• Microsoft Outlook & Microsoft Teams
• Slack
•
• Canva
• Microsoft Excel & Data Trackers
Recognized for being highly organized, adaptable, reliable, and capable of working efficiently in fast-paced environments with minimal supervision. Committed to delivering accurate, high-quality support while helping businesses improve operations, strengthen customer relationships, and achieve long-term success.
I’m eager to work with clients and teams who value professionalism, collaboration, and growth. My goal is to become a dependable support partner who contributes to both operational efficiency and outstanding customer experiences.
Let’s connect and achieve great things together!
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
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