Zoho CRM Specialist | Executive Assistant & Operations Support

Overview

Looking for full-time work (8 hours/day)

at $8.36/hour ($1,600.00/month)

Bachelors degree

Last Active

June 11th, 2026 (yesterday)

Member Since

June 15th, 2020

Profile Description

Overall Skills Set

I am a results-driven Zoho CRM & Operations Specialist with over 5 years of experience supporting business owners and teams across the U.S. and Canada in remote environments. I specialize in CRM management, business operations, and workflow automation, helping businesses streamline processes, improve data accuracy, and scale efficiently.

With strong expertise in the Zoho One Suite, I manage systems that support sales, customer service, recruitment, finance, and overall operations. My goal is to transform disorganized workflows into structured, efficient, and high-performing systems that save time and drive growth.

I am technically proficient in Zoho CRM, Zoho Desk, Zoho SalesIQ, Zoho Campaigns, Zoho Social, Zoho Books, Zoho Inventory, Zoho People, Zoho Recruit, Zoho Mail, Zoho Cliq, and Zoho Meeting, along with QuickBooks (QBO & POS), WordPress, Magento, and basic HTML.

Core Expertise

Zoho CRM & Operations Management
CRM setup, workflow automation, reporting, and data structuring to support sales growth and efficiency.

Zoho Ecosystem Administration
Full management of Zoho applications across departments, ensuring seamless integration and smooth daily operations.

Executive Support & Business Operations
Calendar and email management, appointment setting, documentation, and coordination to support leadership productivity.

Workflow Automation & Process Optimization
Designing SOPs and automated systems to reduce manual work and improve operational efficiency.

Customer Support Systems
Ticket management, live chat support, and client communication via Zoho Desk and SalesIQ.

Data Management & Reporting
Accurate data entry, database maintenance, and report generation for better decision-making.

Recruitment & HR Support
Candidate tracking, interview scheduling, and onboarding using Zoho Recruit.

Finance & Billing Support
Invoicing, expense tracking, and financial record management using Zoho Books and QuickBooks.

Website & Content Management
WordPress and Magento updates, content management, and basic HTML editing.

Tools & Collaboration
Google Workspace, Microsoft Office, Canva, Notion, and remote communication tools for efficient team collaboration.