Shania

Virtual Assistant | Email & Chat Support | Shopify, Zendesk & CRM Management |E-

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Overview

Looking for full-time work (8 hours/day)

at $6.64/hour ($1,280.00/month)

Bachelors degree

Last Active

July 6th, 2026 (2 days ago)

Member Since

June 5th, 2020

Profile Description

Hi! I’m a Non-Voice Customer Support and Administrative Virtual Assistant based in the Philippines.

I specialize in handling email and chat support, helping businesses stay responsive and organized without the need for calls. I assist with managing customer inquiries, resolving concerns efficiently, and keeping daily operations running smoothly.

With a background in customer service and a degree in Tourism Management, I’m trained to stay professional, adaptable, and detail-oriented in fast-paced environments.

Here’s how I can support your business:
<8efe80624d780eba0c6493ec45140364>Email and chat customer support
Data entry and internet research
Order tracking and basic admin tasks
Inbox and task management

Tools I’m familiar with:

CRM tools (Zendesk, Gladly)
Shopify
Ordergroove
Google Workspace (Gmail, Google Sheets, Docs)
Slack

I’m reliable, easy to work with, and committed to providing clear, friendly, and efficient support to your customers.

If you’re looking for someone who can handle support tasks smoothly and consistently, I’d be happy to help!

Basic Information

Age
28
Gender
Female
Website
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Address
Manila, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 12%
Influence: 29%
Steadiness: 26%
Compliance: 33%
English
C1(Advanced)
Government ID
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