Suzette

Customer Service Supervisor With 15+ years experience

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Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

Associates degree

Last Active

April 10th, 2024 (248 days ago)

Member Since

March 3rd, 2013

Profile Description

Expert multi-tasker for the following tasks/skills:
high-level customer service<8efe80624d780eba0c6493ec45140364>email management
order entry
chat support
sales support
virtual assistant
content writing
e-commerce
invoicing
schedule management
employee screening
Academic Abstracting, Indexing and Editing
ghost writing/online article writing
management and supervisory experience
excellent oral and written communication skills
strong organizational, analytical and problem solving skills

Top Skills

Experience: 2 - 5 years

As a customer service rep, I was assigned both in answering emails and chats

Experience: 10+ years

I'm an expert in email management using Microsoft Outlook or Google Mail.

Experience: 2 - 5 years

As a team leader and supervisor, I work all the administrative tasks and reports for my team members and managers.

Other Skills

Experience: 6 months - 1 year

I write marketing lines and product features

Experience: Less than 6 months

I had the privilege to back up in recruitment without training when our HR recruitment personnel went to an emergency medical leave for 3 months where I get to learn and experience on my own doing resume screening, initial interview and profiling for Customer Service applicants

Experience: 1 - 2 years

I use Horizon for invoicing and took Quickbooks Online training and certification.

Experience: 2 - 5 years

I have experience in Order Management using Oracle (ERP), Novatus Order Entry, Novatus Office, and Horizon.

Basic Information

Age
43
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  115
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
English
C1(Advanced)
Government ID
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