Suzette

Customer Service Supervisor With 15+ years experience

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Overview

Looking for part-time work (4 hours/day)

at $8.25/hour ($800.00/month)

Associates degree

Last Active

August 19th, 2025 (289 days ago)

Member Since

March 3rd, 2013

Profile Description

Expert multi-tasker for the following tasks/skills:
high-level customer service<8efe80624d780eba0c6493ec45140364>email management
order entry
chat support
sales support
virtual assistant
content writing
e-commerce
invoicing
schedule management
employee screening
Academic Abstracting, Indexing and Editing
ghost writing/online article writing
management and supervisory experience
excellent oral and written communication skills
strong organizational, analytical and problem solving skills

Top Skills

Customer Support » Chat Support

Experience: 2 - 5 years

As a customer service rep, I was assigned both in answering emails and chats

Office and Administration » Email Management

Experience: 10+ years

I'm an expert in email management using Microsoft Outlook or Google Mail.

Office and Administration » Personal Assistant

Experience: 2 - 5 years

As a team leader and supervisor, I work all the administrative tasks and reports for my team members and managers.

Other Skills

Marketing » Content Creation » Microblog Content Writing

Experience: 6 months - 1 year

I write marketing lines and product features

Human Resources » Recruiting

Experience: Less than 6 months

I had the privilege to back up in recruitment without training when our HR recruitment personnel went to an emergency medical leave for 3 months where I get to learn and experience on my own doing resume screening, initial interview and profiling for Customer Service applicants

Accounting » Invoicing

Experience: 1 - 2 years

I use Horizon for invoicing and took Quickbooks Online training and certification.

Marketing » Sales » Order Management

Experience: 2 - 5 years

I have experience in Order Management using Oracle (ERP), Novatus Order Entry, Novatus Office, and Horizon.

Basic Information

Age: 45

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu City, Cebu

Tests Taken: IQ
Score: 115: DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”