Hi, I’m Miguel, a detail-oriented Virtual Assistant with 2+ years of experience in marketing operations,
I help business owners, marketing agencies, and remote teams stay organized, meet deadlines, and complete day-to-day tasks accurately. My background includes building local service websites in GoHighLevel, managing
In my previous roles, I managed daily
I am comfortable working with tools such as GoHighLevel, Google Workspace, Zendesk, Earnware, Canva, Apollo, Persona, EKATA, Atlas, ChatGPT, Claude, Gemini, Meta AI, and other online platforms. I can quickly learn new systems, follow SOPs, and work independently with minimal supervision.
Here are the types of tasks I can help with:
• GoHighLevel website updates, landing pages, and forms
•
• Google Sheets tracking and workflow management
• Customer support,
• CRM updates and administrative support
• SEO support, backlink tracking, and basic website content tasks
• Data entry, documentation, and file organization
• KYC/KYB verification, document review, and compliance support
• SOP-based tasks and process-driven operations
I am reliable, organized, and careful with details. I make sure tasks are completed correctly, deadlines are met, and communication stays clear. I’m looking for a long-term opportunity where I can support a team, grow with the business, and contribute to smooth daily operations.
Experienced in utilizing Zendesk for handling customer support tickets, ensuring clear communication and timely resolutions. In my experience in BPO industry, I've been promoted to SME in an e-commerce campaign which uses Zendesk for customer email support.
Experience: 1 - 2 years
One of the pillar of my work experience is my background in BPO industry. It might not be long, but I've been in it for 1 year and got promoted as SME for 6 months.
Experience: 1 - 2 years
With my mother's own business Facebook page, I am the one responsible for inquiries with orders and deliveries. Here is our dear Facebook page: https://www.facebook.com/miryendadeyolanda/
Experience: Less than 6 months
Earnware is what we use for our email campaigns. This is my current and primary job right now, and continuously growing in this role and technicalities. I'm gaining experience and upskilling in this industry at the same time.
Experience: 1 - 2 years
Google sheet is our go-to file when storing data in BPO for quick notes, updates, and inquiries. Upon promotion as SME, we use this to make pivots, reports, and dashboards, and I still use it even now that I'm a Email Marketing Production Consultant.
Experience: 6 months - 1 year
I've work in a Data Encoder company. My highest keystroke in a day is thirty-two thousand (32,000), and my average typing speed is 40wpm.
Experience: Less than 6 months
I am Diploma graduate in ICT and currently taking Responsive Web Design in Freecodecamp.org.
Experience: Less than 6 months
I am Diploma graduate in ICT and currently taking Responsive Web Design in Freecodecamp.org.
Experience: Less than 6 months
I am Diploma graduate in ICT and currently taking Responsive Web Design in Freecodecamp.org.
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