Customer Support Expert

Overview

Looking for full-time work (8 hours/day)

at $17.00/hour ($2,992.00/month)

Bachelors degree

Last Active

May 4th, 2024 (9 days ago)

Member Since

November 11th, 2012

Profile Description

EXPERIENCED USER OF GORGIAS, ZENDESK, FRESHDESK, HELPSCOUT, GROOVEHQ, INTERCOM, GO HIGH LEVEL, AND HUBSPOT. I SPECIALIZE IN CUSTOMER SUPPORT AND ANYTHING ABOUT E-COMMERCE USING SHOPIFY. I HAVE OVER 14 YEARS OF SOLID CUSTOMER SUPPORT EXPERIENCE.I can use the tools below and some of them are still being used at work.-Gorgias, Zendesk, Freshdesk, Desk, GrooveHQ, Helpscout, Insightly, intercom, Hubspot- Chat Softwares (Olark, Livechatinc, Website chat, Zopim, Velaro, Virtual Livechat, Tawk etc.)-Seller central Amazon, Etsy, Gear Bubble-Zoho (Mail, Apps, Docs, and others)-Chat Software-Trello, Asana, Evernote-MS Office(MS Word, MS Excel, Powerpoint)-Shopify, Duoplane, Volo Eseller Pro, Solar Eclipse,-Signifyd for Fraud, Stripe Management, Paypal Resolution Center-Sprout Social, Facebook Manager, Hootsuite-Gmail, Google Apps (Docs, Spreadsheet, Google Keep, etc.)-Screencastify for Video recording, Awesome Screenshot for Screenshots with annotations, Lightshot-All Webmails, Email Clients-Goto Meeting, JoinMe, TeamViewer,  Skype, Google Voice, Chat, Slack, Lark-iOS and Android Devices-Mac and Windows proficiency