Danilo

Freelancer

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.30/hour ($1,216.00/month)

Bachelors degree

Last Active

July 7th, 2026 (3 days ago)

Member Since

April 9th, 2020

Profile Description

Hi! I’m Dan, an experienced IT and customer support professional with over 10 years of experience working with global companies like TechMahindra, Accenture, and TATA.

I specialize in technical troubleshooting, Microsoft 365, POS systems, and broadband/NBN support. I’m comfortable helping customers via call, email, or chat, and I follow best practices to resolve issues fast and within deadlines. I also have a background in teaching computers, so I explain things clearly and simply.

Reliable, easy to work with, and ready to deliver great results remotely!

Skills: Technical Support | M365 | POS & Hardware | ITIL | Customer Service | Remote Support

Top Skills

Customer Support » Chat Support

Experience: 6 months - 1 year

Customer Support » Technical Support

Experience: 5 - 10 years

Customer Support » IT

Experience: 5 - 10 years

Other Skills

E-Commerce » Amazon » Listing Management

Experience: Less than 6 months

E-Commerce » Ebay » Customer Support

Experience: Less than 6 months

E-Commerce » Ebay » Listing Management

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

E-Commerce » Shopify

Experience: Less than 6 months

Basic Information

Age: 38

Gender: Male

Website: Sign Up with Pro Account to View

Address: San Jose del Monte, Bulacan

Tests Taken: IQ
Score: 113: DISC
Dominance: 45%
Influence: 36%
Steadiness: 13%
Compliance: 7%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”