Russel
IT SUPPORT SPECIALIST | SERVICE DESK ENGINEER
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.82/hour ($1,120.00/month)
Bachelors degree
Last Active
March 23rd, 2026 (84 days ago)
Member Since
March 6th, 2020
Profile Description
IT professional with 5 years of experience supporting enterprise-level Windows environments and
managing i
environments. Proficient in ServiceNow, Zendesk, Microsoft Endpoint Configuration Manager
(SCCM), Azure, Active Directory, Microsoft 365, Exchange Admin, SharePoint Admin Center, and
GlobalProtect VPN. Familiar with GHL and Zapier for workflow automation and ticket handling.
Skilled in escalation management, root cause analysis, and resolving hardware, software, network,
and account-related issues across multiple support channels. Recognized for a proactive approach,
strong multitasking ability, and a consistent focus on delivering excellent end-user support.
Top Skills
Other Skills
Marketing » CRM » Microsoft Dynamics 365
Experience: 2 - 5 years
Project Management » Jira
Experience: Less than 6 months
Software » Application Performance Management » SolarWinds
Experience: 2 - 5 years
Cloud Services » Azure » Security - Azure Active Directory
Experience: 2 - 5 years
Design » User Interface » Figma
Experience: Less than 6 months
Cloud Services » Azure » Compute - VMWare Solution
Experience: 2 - 5 years
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- SAMPALOC, Metro Manila
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 11
- Influence: 20
- Steadiness: 29
- Compliance: 40
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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