Darlene

Customer Support Specialist (Chat & Email)

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Overview

Looking for full-time work (8 hours/day)

at $3.02/hour ($581.82/month)

College Undergraduate

Last Active

July 5th, 2026 (3 days ago)

Member Since

February 8th, 2020

Profile Description

Customer Support Specialist | Chat & Email Expert
I’m a customer support professional with over 3 years of experience providing chat, email, and ticket-based assistance for global gaming and e-commerce brands. Skilled in Salesforce, LivePerson, HelpShift, Google Workspace, and Microsoft Office, I handle technical, billing, and account concerns with accuracy and empathy. I also have experience in QA reviews, coaching support, and process documentation to help improve overall team performance.
With 2 years of ESL teaching experience, I’ve developed strong communication and interpersonal skills that allow me to deliver clear, professional, and customer-focused service. I’m dedicated to helping teams build lasting customer trust through reliable and high-quality support — and I’m ready to be your next dependable partner in providing excellent customer experiences.

Top Skills

Experience: Less than 6 months

Experience: 1 - 2 years

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
32
Gender
Female
Website
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Address
Dela Paz, Pasig, NCR
Tests Taken
DISC
Dominance: 48
Influence: 7
Steadiness: 22
Compliance: 22
English
C2(Advanced/Mastery)
Government ID
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