I’m an experienced E-commerce Operations & Systems Support Specialist with over 5 years of experience supporting online businesses, marketplaces, and system integrations, particularly in Celigo and NetSuite environments.
I started in BPO, handling customer service and technical support for Amazon sellers and DIRECTV AT&T, before moving into freelancing focused on Amazon and e-commerce account management. I’ve supported sellers with listing reinstatements, FBA shipments, account health, ads, SEO, and claims resolution.
I also worked as an Admin for a top Amazon aggregator, managing account transitions across Amazon, Shopify and other platforms during acquisitions which requires accuracy, coordination, and confidentiality.
In the past 5 years, I’ve specialized in e-commerce operations and systems support, including monitoring Celigo integrations, supporting NetSuite, resolving sync issues, and ensuring accurate data flow across systems.
I’m detail-oriented, proactive, and committed to delivering accurate, high-quality work on time. I’m eager to contribute and help streamline your operations.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
I worked closely with cross-functional teams during account transitions involving eCommerce platforms like Amazon and Shopify. Our goal was to ensure a smooth migration of data and operations without disrupting the business. I collaborated with operations, finance, and technical teams to verify data accuracy, resolve integration issues, and maintain system functionality. I contributed by staying organized, communicating clearly, and proactively identifying potential problems before they escalated. By working together and supporting each other, we successfully completed the transition on time. This experience showed me the importance of teamwork, coordination, and accountability in achieving shared goals.
Experience: 6 months - 1 year
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