IT Helpdesk/Support
Skills/Experiences:1. 1-year experience as an IT Staff (OJT): - Hands-on tech support. We install software programs in different departments and fix hardware issues on computers. 2. 2 years and 3 months experience as a Technical Support in a BPO Company:- Troubleshoot software and hardware issues via phone. Remote accessing users to extend support. I also had experience in using a Ticketing system/tool to make ticket documentation.3. Perform troubleshooting software and hardware issues like comp