Experienced CAD Operator with a National Certification in Technical Drafting and Mechatronics Servicing. Expert in NC drawing preparation for production. Proficient in Architrend Zero, AutoCAD, Revit, SketchUp, Xactimate and CADMatic Hull. Currently serving as a CAD Operator, producing detailed architectural drawings, with a strong focus on quality standards and customer satisfaction. Adept at drafting architectural, structural, electrical, and plumbing layouts, and known for effective teamwork, communication, and problem-solving. Seeking to contribute precision, innovation, and cross-cultural collaboration to a globally minded organization, while continuing to grow toward technical leadership and deepen integration into Japanese engineering practices.

I am a licensed Civil Engineer with over 3 years of combined experience in construction management, project planning, and restoration estimating. I specialize in preparing accurate estimates using Xactimate, Claims Connect, MICA, and Fire & Ice, with a proven track record of handling water mitigation, mold remediation, contents, and fire damage claims.

I’m ----------- -----------, a dedicated Claims Specialist with extensive experience working with various restoration companies. I manage claims from start to completion, coordinating effectively with homeowners, adjusters, and production team. With a little bit understanding of Xactimate. Creating supplement estimate for roof claims and exterior damage.

What I Can Do for Your Day-to-Day Operations:

Claims Management: Efficiently oversee claims from start to finish.

Scheduling Technicians: Coordinate and schedule technicians for jobs to ensure timely response.

Insurance Follow-Up: Actively follow up with insurance companies to secure approvals and resolve any outstanding issues.

Document Organization: Organize and maintain essential documents and records in our CRM system for easy access and reference.

Accurate Estimations and Supplements: Utilize Xactimate to produce precise estimates and supplemental claims, minimizing disputes and expediting approvals.

Seamless Coordination: Foster strong relationships with homeowners and adjusters, ensuring everyone is informed and aligned throughout the process.

autocad, Estimates, sketch up, excel, word, payrolling, site supervision, planning, designing, Project management, 2d and 3d rendering, and virtual assistant

Over 10 years of experience in the construction industry. 3 years in residential and commercial insurance claims.

Symbility Estimator- 400+ New and supplemental claims done
Xactimate Estimators- 100+ New and supplemental Claims done
Residential insurance reviewer- 4,000+ reviewed
-Fire
-Wind
-Hail
-Fallen tree
-Flood
-Water-related damages
-Liability
-Mitigation
Etc.

Certified in PTC Levels 1, 2, and 3

Planswift Take off Quantity.

Experienced since July 2022, I build detailed, defensible Xactimate estimates, supplements, and appraisal files for roofing, mitigation, general contractors, and law offices. I specialize in identifying missed scope, maximizing claim value, and strengthening line item justification.

I also provide administrative support, including organizing files, managing communications, and preparing supporting documentation—helping you save time and streamline operations.

Accurate, efficient, and results-driven, I deliver work that supports smoother negotiations and faster claim resolution. Work samples available upon request.

Level 3 Xactimate Certified Estimator (L3) with experience from 2021 to present, delivering accurate, detailed, and insurance-compliant property damage estimates. Specialized in water, storm, wind, hail, and commercial losses, with a strong understanding of complex scopes and large-loss documentation.

Experienced in remote estimating, efficiently reviewing photos, reports, and supporting documentation to produce precise line-item estimates and supplements. Proven ability to collaborate effectively with TPAs, Public Adjusters, and Contractors to ensure smooth claim handling and timely project execution.

Proficient in Xactimate and CRM systems, maintaining organized workflows, clear communication, and consistent turnaround times. Detail-oriented, dependable, and committed to producing defensible estimates that align with industry standards and carrier guidelines.

Administrative Work, CAD Operator, Microsoft Office Proficiency, Technical Support Experience

***Certified Xactimate Level 3 Estimator***

Work Experience:

*Insurance Claim Estimator (Xactimate & Symbility)
Estimator / Supplementer / Insurance Claim Writer
Claim writing and estimating using Xactimate and CoreLogic/Symbility (photo labeling, estimating, sketching and general loss report)
Estimating repairs for roofs, exteriors, interiors, other structures, and personal property due to hail, wind, water/flood, and fire damage.
Writing for different adjusters with claims from various insurance carriers like USAA Alacrity, USAA AllCat, TD Insurance (Calgary), TD
insurance (interior flood), ASI Lighthouse, Progressive, The Hartford, TWIA/TFPA, Frontline, MSI, Liberty Mutual, SageSure, AllState
(Symbility), Swyfft, Horrace Mann, Citizen, Wellington, Safety Insurance, Assurant, National General, Lemonade and American Family
Used Hover, EagleView and Matterport as reference for sketching
Writing estimates and supplements for both residential and commercial insurance claims. Communicate with customers, public adjusters,
law firms, and insurance carriers until the file is closed.

*Financial Advisor / Insurance Consultant (Agent):
-(Sales) Setting appointments, meeting with clients and providing financial solutions through insurance protection and investment plans
-Doing after sales service to clients (e.g. policy servicing, assisting policy claims, regular policy review, financial plan updates, etc.)
-Selling insurance and investment plans online through Social Media Marketing and Advertising (Facebook and Instagram Ads, Meta
Business Suite)

*Advisor Development Program Manager / Head:
-Supervised and monitored 11 Business Units/Teams with over 100 Financial Advisors/Agents in total
-Created activity monitoring tools and system to increase each teams' productivity
-Tracked each advisors' training and checked their sales progress
-Worked with the management team to find ways on how to further improve the advisors' sales performance
-Conducted trainings to support every advisor's development (e.g. insurance product orientation, financial planning, etc.)

Technical Skills:
Estimating Software (Xactimate and CoreLogic/Symbility), Phrase expander, MS Office Apps (Word, Excel, Powerpoint), Google Workspace(docs, sheets, slides, etc), Programming (C, C++, HTML, mySQL, CSS, WordPress), Engineering Softwares & Hardwares (AutoCad, Matlab, Arduino, STM32, NRF51822, Raspberry Pi, etc.)
Interpersonal Skills: Active Listener, People-oriented, Analytical and Critical Thinker, Team-player, Versatile Communication Skills: English and Filipino

I write estimates! Xactimate certified, and worked side by side with adjusters. I write mitigation AND rebuild. I understand the needs of growing businesses and I'm looking to build professional relationships for long-term growth. If you need someone to write your estimates, I can help!

I am a Claims Specialist in the restoration industry who assists property owners in navigating the insurance claims process from initial damage assessment through final resolution. My work includes evaluating property damage, preparing accurate Xactimate estimates, and coordinating with insurance adjusters to help ensure claims are reviewed and settled fairly and efficiently.

I understand that property damage can be a stressful experience for homeowners and business owners, so I focus on making the process as smooth and manageable as possible. I prioritize clear communication, careful attention to detail, and consistent follow-through to keep clients informed while ensuring each claim progresses efficiently.

Core strengths:
• Assessing property damage and managing restoration claims
• Preparing detailed and accurate estimates using Xactimate
• Communicating and collaborating with insurance adjusters on claim settlements
• Providing consistent updates and support to clients throughout the process
• Managing multiple claims while maintaining organization and efficiency
• Working with restoration platforms and Microsoft Office applications
• Problem-solving and adapting to evolving situations
• Supporting team coordination and project management

XActimate Floor Plan Sketching, AUTOCAD 2D, Google SketchUp Design, Vray Rendering, Basic Microsoft Office, Basic Google Suite

As a skilled Restoration Claims Representative and Xactimate Estimator, I specialize in managing property damage claims with precision and efficiency. With extensive experience in the restoration industry, I excel at assessing damages, creating accurate estimates using Xactimate, and working closely with insurance adjusters to ensure fair settlements. My attention to detail and deep understanding of restoration processes allow me to advocate effectively for property owners, ensuring timely and comprehensive restoration of their homes and businesses. My goal is to streamline the claims process while providing exceptional customer service and delivering optimal results for all parties involved.

Other expertise and skills:
• Proven customer support experience
• Strong phone contact handling skills and active listening.
• Customer orientation and ability to adapt/respond to different types of characters and personalities.
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
•Knowledgeable at using different computer software applications
(Microsoft Office and Other related application)
• Leadership skills
• Creative thinking skills

Experienced with AutoCAD, SketchUp, Adobe Illustrator, Photoshop and 3ds MAX.