I can certainly assist you with the following skills that I have acquired for the past 13 years and tasks that I am very familiar with throughout the years.
-Handles inbound calls but more focused on
-Resolves customer issues pertaining to their orders in a timely manner.
-Identifies process improvement opportunities and recommends solutions to recurring issues.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.