I'm a Service Desk Analyst, with 5 Years of experience providing the first level of support for the company's Hardware and Software.
Resetting network or application passwords, handling
Experience in support of a sturdy Service Desk environment covering desktop and application troubleshooting
I have been in Customer / Technical Support in 6 years. Providing support customer care and technical support in the business.
I am knowledgeable of Microsoft Office Suite, ServiceNow, GotoAssist, Bomgar Lotus Notes, Active Directory and a variety of other applications.
Learning a new application is a funny habit for
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
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