Virtual Assistant/Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $2.49/hour ($480.00/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

November 7th, 2019

Profile Description

No time to sit down and tired of handling administrative tasks and managing your business accounts? Are you an employer seeking a versatile Filipino freelancer who can offer professional help in your business? If your answer is yes, then we should speak. My name is ---------- , and you can contact me anytime on here. 

Being a freelancer, I have ample knowledge of the task that the role requires. I have studied and undergone training for the skills necessary to succeed in this industry.

I have been trained to do all the occupational skills you see below:

Amazon FBA 
Administrative Support
Social Media Management
Simple Web Design
Appointment Setting
Basic Email Marketing
Excel
Data Entry
Internet Research
Customer Service
Basic Lead Generation

Other Qualities I possess are:
Excellent communication skills and good command of the English language.
Quick learner and can quickly adapt to any difficult situation.

Below, I summarize my work experiences:

Amazon Product Development Associate:
*Researching for new profitable products to launch
*Developing and evaluating the product from the competition
*Creating a problem solution and contact sheet for sourcing

Technical Support:
*Accepts inbound chats and emails
*Follows prescribed problem resolution procedures
*Uses laboratory resources to walk through customers and verify symptoms
*Ensure I enter the required information into a central database about customer problems or requests
*Ensures that I collected all data accurately

I also supported UFC pay-per-views via live chat for US-based clients. Main duties include:
*Basic troubleshooting of devices
*Answering general and billing inquiries
*Resetting the password
*Navigating the app/website and canceling the subscription

Customer Service Support:
*Long Distance Implementation porting, provisioning, and canceling of toll-free numbers 
*Answering calls and emails regarding customer’s toll-free queries

Administrative Support:
*Encodes project quotation on database
*Handle confidential employer and client information
*Manage filing systems, update records, and organize documentation

I am reliable and hardworking and work well under pressure and under minimum supervision. I would love to learn more about YOU and YOUR business needs.