I am an experienced Technical Pre-Sales and Account Management professional with 7 years of experience in a Global IT Distributor and 3 years supporting Managed Service Providers (MSP). I specialize in technical sales, hardware and services renewals, quoting, and end-to-end account management.
I am highly proficient in SAP, Salesforce, and various CRM platforms, and have a proven track record of successfully selling and renewing IT products and services through phone and digital channels. My expertise includes lead qualification, prospecting, pipeline management, and building long-term customer relationships.
I have strong technical knowledge of IT products, systems, and services, enabling me to deliver accurate and timely pre-sales quotations and technical solutions for enterprise-level customers. I also serve as a reliable link between clients and internal teams, ensuring smooth coordination across all sales-related activities.
In addition, I provide solid backend sales support such as order processing, quote generation, amendments, and delivery follow-ups. I am detail-oriented, dependable, and comfortable working in fast-paced, remote environments.
I am eager to contribute my skills to a growing team and continuously improve my expertise while delivering real business value.
Availability: Daily from 8:00 AM - 11:00 PM (GMT+8)
Best regards,
Jay Melendez
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
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