Ferycris

CSR/ Technical Support/VA/Sales Representative

Verified

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Overview

Looking for full-time work (10 hours/day)

at $4.98/hour ($1,200.00/month)

Bachelors degree

Last Active

July 8th, 2026 (4 days ago)

Member Since

November 6th, 2019

Profile Description

I am a reliable, well-equipped, and hardworking professional with over 13 years of experience as a Customer Service Representative across various call center companies. Throughout my career, I have developed strong communication skills, particularly in handling client interactions through phone and email.

I have worked with major telecommunications companies such as Comcast, Charter, and CenturyLink, providing technical, sales, and billing support. In addition, I have experience as a Customer Service Manager (Back Office) and currently serve as an Inbound Sales Representative in the telecommunications industry with Verizon. These roles have strengthened my ability to resolve customer concerns efficiently while maintaining a high level of customer satisfaction.

I am highly proficient in English communication and consistently deliver excellent customer service. I am known for being responsive, approachable, and easy to work with, fostering positive relationships with both customers and colleagues. I am also flexible and willing to work in shifting schedules, and I am open to training and learning new tools required for the role.

I am eager for the opportunity to contribute my skills and experience as a Customer Service, Sales, or Technical Support Representative on your team.