• Provide thorough support and problem resolution for customers.
• Maintain composure and patience in face of difficult customer situations.
• Build and maintain successful relationships with service providers, dealers, and consumers.
• Train new employees and explain protocols clearly and effectively.
• Assist management with scheduling, service protocol improvements, and quality assurance.
• Achieve consistent #1 or #2 rankings in monthly metric, including call and chat duration, number of chats per shift, and customer satisfaction ratings.
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.