I help founders and growing businesses stay organised, keep inboxes under control, and maintain accurate Shopify and CRM systems so daily operations run smoothly without constant supervision.
I’m an Executive & Operations Virtual Assistant with 15+ years of experience supporting customer service, documentation, reporting, and backend business operations.
In my recent Shopify role, I researched product features, refined AI-generated descriptions, ensured listing accuracy, and maintained structured backend workflows. Previously, I supervised customer service operations, coordinated order workflows, managed documentation, and maintained internal reporting systems in corporate environments.
What I can support you with:
• Reliable inbox and
• Shopify product and backend support
• CRM updates and data accuracy
• Customer support
• Calendar coordination and executive assistance
• Spreadsheet tracking and structured reporting
• SOP adherence and process consistency
• AI-assisted research and documentation support
I am highly detail-oriented, organised, and comfortable working independently. I follow instructions carefully, maintain confidentiality, and take pride in delivering accurate and consistent work.
If you are looking for a dependable Virtual Assistant who can keep operations organised and communication flowing smoothly, I would love to support your business long-term.
Experience: 2 - 5 years
I have experience supporting Shopify backend operations, including product research, writing product and meta descriptions, uploading listings, and maintaining data accuracy and consistency across the store.
Experience: 5 - 10 years
I have managed high volumes of email communication, including organizing inboxes, prioritizing messages, sending follow-ups, and ensuring timely and professional responses.
Experience: 5 - 10 years
I have over 10 years of experience providing executive and administrative support in corporate and remote environments. My work has included calendar and email management, travel coordination, documentation, reporting, and supporting leaders with day-to-day operations. I am highly organized, detail-oriented, and comfortable managing multiple priorities independently.
Experience: 10+ years
I am experienced in accurate data entry, updating records, maintaining trackers, and ensuring information is complete and organized.
Experience: 10+ years
I have a strong background in customer service, handling inquiries, follow-ups, and issue resolution while maintaining clear, friendly, and professional communication.
Experience: 10+ years
I have extensive experience handling administrative tasks such as documentation, file organization, scheduling, reporting, and daily operational support in fast-paced environments.
Experience: 2 - 5 years
Experienced in researching information, verifying details, and organizing findings into structured documents or spreadsheets.
Experience: 2 - 5 years
Experience coordinating schedules, setting appointments, and preventing conflicts while supporting daily operations.
Experience: 5 - 10 years
Experienced in preparing reports, maintaining trackers, and keeping documentation organized and up to date.
Experience: 5 - 10 years
I regularly use Google Docs, Sheets, and Drive for documentation, reporting, file management, and team collaboration.
Experience: 5 - 10 years
Proficient in Microsoft Word, Excel, and Outlook for documentation, reporting, and communication.
Experience: 5 - 10 years
Experience: 5 - 10 years
Led and supported teams by monitoring workflows, tracking tasks, and ensuring daily responsibilities were completed on time and accurately.
Experience: 2 - 5 years
Experience responding to inquiries and maintaining professional communication.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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