Customer Support & Operations Assistant | CRM, QA, Process Improvement

Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,113.60/month)

Bachelors of Science in Business Administration (Marketing)

Last Active

June 27th, 2026 (yesterday)

Member Since

October 8th, 2019

Profile Description

WHY WORK WHEN YOU CAN HIRE ME?

With over 10 years of customer service experience and 5 years in data entry, admin support, and real estate research. I help businesses stay organized, deliver excellent customer support, and maintain accurate, high-quality data.

I’ve also worked on a Lean Six Sigma project where I improved reporting accuracy using the DMAIC approach — helping the company avoid an annual cost of $336,000. This strengthened my process-improvement, documentation, and problem-solving skills.

What I Can Help You With:

Customer Service (Email & Chat Support)
Administrative Support & Virtual Assistance
Data Entry, Data Validation, and Document Review
CRM & Database Management
Public Records Search
Real Estate Underwriting Support
(bankruptcy, liens, judgments, ownership history, homestead status)
Reports, Spreadsheets & Tracking
Online Research & Skip Tracing
Quality Assurance and Process Improvement

Why Clients Choose Me:

Fast learner & highly adaptable
Honest, transparent, and reliable
Detail-oriented and accuracy-focused
Excellent communication skills
Able to work independently with minimal supervision
Committed to delivering high-quality work consistently

If you’re looking for someone who is dependable, organized, and ready to support your business long-term — I’d love to work with you.

Let’s work together!