Overview
Looking for full-time work (8 hours/day)
at $3.32/hour ($640.00/month)
High school diploma
Last Active
June 25th, 2026 (today)
Member Since
October 2nd, 2019
Profile Description
Hello,
I have been in the BPO industry for 6 years and that gave me all the training and experience to provide excellent customer service. These years of hard work made me ready to face another challenge of being a virtual assistant this time. I hope you consider me for this.
I am very willing to learn new things and I wanted to integrate my work experience as a Customer Service Representative to this new experience. I am very knowledgeable about being a chat,
Customer service has been a big part of my career, and I’ve been fortunate to gain experience in various roles. I started as a customer service rep in a call center, where I learned the basics—answering calls, resolving issues, and listening to what the customer needs. It was a great foundation, and it taught me the importance of patience and empathy in delivering a great customer service experience.
Top Skills
Customer Support » Ecommerce » Shopify
Experience: 6 months - 1 year
Detail-oriented and empathetic customer support specialist with hands-on experience in eCommerce operations, using Shopify and Freshdesk. Skilled in resolving customer issues including refunds, reshipments, damaged/missing items, and order tracking. Proficient in managing support tickets, automations, canned responses, and multi-channel communication via Freshdesk. Experienced in providing timely, professional, and customer-centric assistance to enhance overall satisfaction and build long-term loyalty.
Other Skills
Office and Administration » Data Entry
Experience: Less than 6 months
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Trece Martirez, Cavite
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 28%
- Influence: 17%
- Steadiness: 42%
- Compliance: 13%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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