Detail-oriented and tech-savvy Technical Support Representative with solid experience in fast-paced BPO environments. I’m used to handling high volumes of tickets while troubleshooting software, network, and account-related issues. I focus on delivering clear, helpful support and making sure customers feel taken care of. I’m comfortable using CRM systems, Microsoft Office tools, and documenting processes accurately. Known for staying calm under pressure, solving complex problems efficiently, and helping improve both customer satisfaction and team performance.
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