General Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

May 5th, 2024 (20 days ago)

Member Since

September 17th, 2019

Profile Description

*Customer Service professional with a history of exceeding customer expectations. Able to stay calm and composed in stressful situations. Provided knowledge and effective communication to increase customer satisfaction. Driven to achieve the best results for customers. Provided knowledge and effective communication to increase customer satisfaction. 

*Answered assistance requests from users and provided step-by-step instructions to resolve issues. Provided positive customer support to difficult customer issues using de-escalation methods and by maintaining composure and patience.

*Followed regulatory and company procedures while conducting security checks and audits. Assessed financial status, credit, of applicants in order to determine the possibility of granting a loan.

*Accurately quoted pricing and terms which promoted long-term relationships and effectively achieved customers' goals. Responded immediately to customer questions, concerns, and challenges by offering actionable and effective resolutions and achieved high customer satisfaction ratings.

*Responsible for soliciting and facilitating electronic commerce between businesses. Markets products or services
to other businesses that have demonstrated a need for the products or services.