CUSTOMER SERVICE REPRESENTATIVE/ACCOUNT SPECIALIST/TEAM LEADER/VIRTUAL ASSISTANT

Overview

Looking for any work (8 hours/day)

at $4.71/hour ($909.09/month)

Bachelors degree

Last Active

June 30th, 2026 (5 days ago)

Member Since

September 16th, 2019

Profile Description

Hi, I've been working for clients abroad for almost 3 years. My first job was a customer service representative for DISH which is a pay TV company based in USA. I was promoted as an account specialist which deals with customers wanting to cancel their services and my job is to do whatever means possible to save them from cancelling thus prolonging business. I am very confident in my communication skills and customer service skills.

Until recently, I was working with Stealth monitoring which is a security company based in Dallas Texas and Canada. The business is primarily with cctv cameras in which if we spotted a suspicious activity we will make a call with Dallas or Toronto reporting the said activity. We watch shopping centers, construction sites, car dealerships and apartments. I was promoted as an incident management specialist which deals with the investigation and customer contact if there was an incident that happened in our sites. The job needs an excellent organizational skills and very keen attention to detail with critical thinking. Due to my performance I was given the promotion to be the team leader, upon my exit I had a total of 8 persons working under my guidance and as their team leader I was tasked to organize our schedules, meetings with various clients and I was the one that gave tasks/assignments on the shift, I also did coachings and make sure that everything is in their proper place. And our primary goal is to satisfy our business needs and to maintain the world class performance that we deliver to our customers.