Technical Skills:
• Microsoft Office (MS Word, Excel, Powerpoint, Outlook, Internet etc.)
• Google Workspace
• Dropbox
• Trello
• Ooma
•Quickbooks
•WIX
•Pipedrive
•Canva
Personal Skills:
*Attention to Detail – ensuring accuracy in reports, QA reviews, and financial data.
*Adaptability – quickly learning new tools and adjusting to different industries and time
zones.
*Organizational Skills – managing calendars, schedules, and large volumes of data
efficiently.
*Problem-Solving – identifying issues in quality control, billing, or processes and offering
solutions.
*Communication – clear, professional interaction with clients, vendors, and executives.
*Time Management – balancing multiple priorities while meeting tight deadlines.
*Confidentiality – handling sensitive client and financial information with discretion.
*Collaboration – working smoothly with cross-functional teams across the US, UK, and PH.
Experience: 2 - 5 years
I worked as a Quality Assurance Analyst and Quality Control Specialist for more than 2 years.
Experience: 2 - 5 years
I worked in HSBC as a Collections Advisor and Associate Analyst.
Experience: 10+ years
I worked in the BPO Industry for 10 Yrs
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