Daphne

Training Specialist

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $8.32/hour ($1,600.00/month)

Bachelors degree

Last Active

June 27th, 2026 (yesterday)

Member Since

September 10th, 2019

Profile Description

Reed Elsevier Philippines (2019 - present)
Training Specialist, BSO
LNUS News Finance & Legal-Courtlink
• Work with management to better understand changes in regulations, policies & procedures.
• Create appropriate job aids and determine instructional methods.
• Conduct training sessions covering specified work areas.
• Keep up to date on work area processes and procedures.
• Provide feedback to associates/trainees and management on an on-going basis.
• Assist team members with complex items and recommend solutions to potential issues.
• Work with the Quality Team and Operations Management to measure the progress of associates/trainees and evaluate effectiveness of training.
• Articulate complex processes and procedures in an easy to understand manner.
• Take ownership of process documentation (manuals, job aids) –update as needed.
• Be involved with any systems-related testing.
• Do regular coaching and properly document it to aid and improve performance of the associates.
• Attend to all regular conference calls with the business unit.
• Do any other special tasks/projects as instructed by the immediate head.
Perform production work as agreed upon by Training and Business Unit/s supported.