Marjorie

Customer Support Specialist | Healthcare Billing & Insurance | HR Payroll | Admi

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Overview

Looking for full-time work (8 hours/day)

at $3.77/hour ($727.26/month)

Bachelors degree

Last Active

July 4th, 2026 (4 days ago)

Member Since

September 7th, 2019

Profile Description

I am a reliable and detail-oriented professional with 8 years of customer service experience, including 4 years supporting U.S. healthcare insurance and 2 years of HR payroll experience. I have handled phone, email, and chat support, billing inquiries, eligibility verification, prior authorization support, payroll processing, data entry, and administrative tasks.

I am proficient in Microsoft Excel, Google Workspace, CRM and ticketing systems, and I quickly adapt to new tools and processes. I am organized, dependable, and committed to delivering accurate work and excellent customer service.

I am seeking a long-term remote opportunity in Customer Support, Virtual Assistance, Healthcare Support, Payroll, Data Entry, Administrative Support, Billing, or Operations. I am a fast learner, a team player, and always willing to go the extra mile to help clients achieve their goals.

Top Skills

Human Resources » Payroll

Experience: 1 - 2 years

I’d rate my HR and payroll skills as advanced. I’ve handled payroll payments, verified records, managed employee data, and resolved payroll concerns while maintaining strict confidentiality and accuracy.

Human Resources » HR Management

Experience: 1 - 2 years

Demonstrated advanced HR support skills including employee records management, payroll coordination, documentation processing, data tracking, and HR administrative support. Known for accuracy, confidentiality, and organized handling of sensitive employee information. Able to support day-to-day HR operations and respond to employee inquiries professionally.

Customer Support » Healthcare

Experience: 2 - 5 years

Advanced healthcare customer support professional with strong experience assisting members with insurance benefits, claims status, prior authorizations, and payment explanations. Known for clear communication, empathy, accuracy, and secure handling of sensitive health information.

Other Skills

Customer Support » Customer Service

Experience: 5 - 10 years

Advanced customer service professional with 8+ years of experience handling inbound and outbound support across healthcare and general service accounts. Skilled in resolving complex concerns, de-escalating difficult situations, explaining policies and payments clearly, and delivering accurate, empathetic support. Consistently meets quality and productivity standards while maintaining strong customer satisfaction.

Accounting

Office and Administration » Microsoft Excel

Basic Information

Age: 47

Gender: Female

Website: Sign Up with Pro Account to View

Address: Valenzuela, NCR

Tests Taken: IQ
Score: 135: DISC
Dominance: 20
Influence: 16
Steadiness: 50
Compliance: 14: English
C1(Advanced)