Virtual Asst.|CSR|Cold Caller|Sales Representative|LeadGen

Overview

Looking for full-time work (8 hours/day)

at $6.30/hour ($1,108.80/month)

Bachelors degree

Last Active

September 13th, 2024 (yesterday)

Member Since

September 3rd, 2019

Profile Description

I specialize in offering customized support for clients and have extensive experience training and coordinating teams of new customer associates. I’m always focused on monitoring client satisfaction levels and developing strategies to improve them. I thrive in environments that require adaptability and have consistently responded positively to rapid changes. I also create knowledge-based content to keep my team informed and aligned.One of my strengths is delivering persuasive cold call scripts tailored to individual prospects, which has consistently increased client interest. Through market research and cold calling, I've identified potential new customers and expanded the customer base through targeted outreach via cold calls, email campaigns, and social Upgrade to see actual info my past roles as a Technical Support/Customer Care Specialist and Level II Customer Service Representative, I’ve resolved customer issues, contributed to sales growth through upselling, and worked closely with teams to enhance the overall customer experience. My goal has always been to provide exceptional service, whether it's addressing customer concerns or driving sales through effective communication.