Kim

Multichannel Support Professional | Customer Experience

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Overview

Looking for full-time work (8 hours/day)

at $3.78/hour ($727.26/month)

Bachelor of Science in Information Technology

Last Active

June 26th, 2026 (yesterday)

Member Since

September 1st, 2019

Profile Description

Hi! I’m Kim Lee C. Muan, a reliable and experienced remote professional with 7 years of BPO experience, specializing in customer service, healthcare assistance, and basic technical support.

I’ve handled U.S.-based accounts in the healthcare, e-commerce, and tech industries—working with clients through phone, email, and live chat to resolve concerns quickly and accurately. I’ve also worked closely with pharmacies, patients, and physician offices, assisting with prescription orders and account management.
Here’s what I can help you with: Email & chat support, Customer service (voice and non-voice), Patient coordination / Healthcare VA task,s Order processing & trackingBasic tech support and troubleshootin,g Admin support & data entry

I’m tech-savvy, highly trainable, detail-oriented, and I take pride in delivering quality work with minimal supervision. I’m looking for long-term, stable remote opportunities where I can support business operations and grow with your team.

Let’s connect—I’d love to bring my skills to your business!