I've been working as a Customer Service Representative and Technical Support Specialist for the past 6 years. During that time, I’ve helped people from all walks of life, and I’ve learned how important it is to really listen and understand where they’re coming from. We all have different backgrounds, and keeping that in mind has helped me connect with customers and find the best way to support them.
At one point, I transitioned into a non-voice technical support role, where I communicated with customers through
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
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