8+ Years Experience as Customer Support Specialist | CRM, Amazon, Logistics & Li

Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Associates degree

Last Active

July 7th, 2026 (7 days ago)

Member Since

August 14th, 2019

Profile Description

I bring over 8 years of professional experience in customer service, operations support, and logistics coordination. I specialize in delivering efficient, customer-focused solutions across multiple industries, including eCommerce (Amazon), CRM management, logistics, limousine dispatching operations, and social media management support.

I have a strong background in handling high-volume customer interactions, resolving issues quickly, and maintaining excellent service standards. My experience with CRM systems allows me to manage customer data, track interactions, and improve workflow efficiency. I have also completed training in Social Media Management (SMM), where I developed skills in social media engagement, content planning, and digital communication. Additionally, I use Canva to create social media posts, content materials, and simple graphics to support online branding and marketing efforts.

In my recent role in limousine dispatching, I manage end-to-end booking operations, including scheduling rides, dispatching drivers, monitoring trips in real time, and handling client communications. I ensure efficient route coordination, timely pickups, and seamless service delivery while adapting quickly to last-minute changes. This experience has strengthened my ability to multitask, think critically under pressure, and maintain accuracy in fast-paced, time-sensitive environments.

I am reliable, detail-oriented, adaptable, and committed to helping businesses run smoothly while delivering excellent customer experiences.