Anna

Operations Coordinator

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Overview

Looking for part-time work (4 hours/day)

at $15.08/hour ($1,454.54/month)

Associates degree

Last Active

June 23rd, 2026 (yesterday)

Member Since

August 12th, 2019

Profile Description

With over seven years of experience in the Business Process Outsourcing industry, I’ve worked with Financial Accounts, Internet Service Providers, and Telecommunications companies, gaining expertise in Customer Service, Technical Support, Web Chat, Email Support, Data Entry, and Online Research.
I currently work as an Operations Coordinator at Trustwave, where I manage the day-to-day operations of our team and ensure smooth coordination between clients and internal departments. My work involves facilitating client meetings and Fusion Portal demonstrations, tracking and reporting Net Promoter Score (NPS) results, and providing ongoing support and training to tea ---------- mbers.
I recently took on scheduling responsibilities, where I manage consultants’ calendars, ensure proper coverage, and monitor resource allocation to meet client needs and deadlines. I also handle account provisioning, subscriptions, and project setup, and assist in reviewing Statements of Work (SOWs) and proposals.
I take pride in maintaining order in fast-moving environments, identifying process improvements, and keeping both clients and tea ---------- mbers supported. I’m highly organized, self-motivated, and always eager to learn and grow, committed to delivering reliable results and excellent service every time.