Danica

E-commerce Customer Service Pro

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Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelors degree

Last Active

July 14th, 2026 (yesterday)

Member Since

July 31st, 2019

Profile Description

 
Seasoned E-commerce Customer Support Professional with a
proven track record of providing exceptional service in the online retail
industry. With about more than 5 years of experience, I have honed my skills in
handling customer inquiries, resolving concerns, and ensuring a seamless
shopping experience. Proficient in utilizing various CRM tools and e-commerce
platforms, I excel in responding promptly to customer inquiries via email,
chat, and phone. My expertise lies in providing tailored solutions to address
specific customer needs, managing returns, exchanges, and refunds, and offering
product recommendations based on individual preferences. Known for my clear
communication, empathy, and problem-solving abilities, I thrive in fast-paced,
dynamic environments. I am eager to leverage my expertise to contribute to the
success of your e-commerce venture and enhance customer satisfaction levels.

Top Skills

Experience: 1 - 2 years

Experience: 6 months - 1 year

Experience: 5 - 10 years

Other Skills

Basic Information

Age
34
Gender
Female
Website
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Address
Makati, Manila
Tests Taken
IQ
Score:  118
DISC
Dominance: 31
Influence: 30
Steadiness: 26
Compliance: 12
English
C2(Advanced/Mastery)
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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