Automation Specialist, Marketing Support

Overview

Looking for full-time work (8 hours/day)

at $9.24/hour ($1,760.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (18 days ago)

Member Since

July 9th, 2019

Profile Description

Automation Specialist & Marketing Support (Present)
Tools Used: Zapier, GoHighLevel (GHL), Pabbly, Make, Activepieces
Build, test, and manage automation workflows across multiple platforms to streamline business processes
Perform routine error checks and update automation inventories
Provide technical support for automation-related issues
Support marketing operations including webinar and social media moderation
Handle general admin tasks to assist the marketing and sales team
General Admin Virtual Assistant (Present)
Tools Used: Canva, Google Spreadsheets, CRM systems
Insurance admin recruiting, calling carriers, preparing documents
Assist in lead management, form processing, and other administrative tasks
Senior Client Support (6 months)
Tools Used: Basecamp
Account: Online Marketing Services Provider
Handled client communications, created user stories, and conducted software/application testing
Team Leader (6 years)
Tools Used: Salesforce, Zendesk, MS Excel, Google Spreadsheet
Accounts: Security Software and eCommerce
Led a team in client communication, reporting, staff coaching, FTE management, and queue monitoring to ensure SLA compliance
Subject Matter Expert / Level 2 Support (3 years)
Tools Used: Salesforce, Excel
Account: Security Software
Managed escalation cases, provided reporting insights, and trained Level 1 agents
Customer Service and Technical Support (2 years)
Tools Used: Salesforce, LiveOps
Account: Security Software
Handled data entry, billing, order management, technical troubleshooting (software/hardware), sales, and retention
HR Hunter / Headhunter (3 months)
Tools Used: Basecamp, Calendly, LinkedIn, Indeed, OnlineJobs, Social Media Platforms
Sourced candidates, posted job ads, managed recruitment emails, and coordinated interviews with HR