Asilliza

Customer Support Representative E-commerce

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $8.76/hour ($1,696.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (22 days ago)

Member Since

July 3rd, 2019

Profile Description

I am an experienced Customer Service and Social Media Specialist with a strong background in handling customer inquiries, managing social media accounts, and providing top-notch customer support. Over the years, I have honed my communication and problem-solving skills, ensuring that each customer receives personalized and timely assistance.My experience includes:Social Media Management: Responding to comments, direct messages, and reviews on platforms like Facebook, Instagram, and TikTok, providing thoughtful and effective resolutions.Customer Dispute Resolution: Managing disputes through Stripe and PayPal, and maintaining a positive experience for customers.Reputation Management: Addressing negative feedback on websites and apps, ensuring that all customers feel heard and valued.Task and Time Management: Proficient in using tools like Trello and Buffer to stay organized and manage multiple tasks efficiently.I am committed to providing excellent service and resolving issues with empathy and professionalism. If you're looking for someone reliable, proactive, and passionate about ensuring customer satisfaction, I'm the perfect fit for your team.Let’s connect and discuss how I can contribute to your business!