Customer Service Representative/ Executive Assistant

Overview

Looking for full-time work (8 hours/day)

at $10.60/hour ($1,865.60/month)

Bachelors degree

Last Active

March 21st, 2024 (29 days ago)

Member Since

July 3rd, 2019

Profile Description

Hello, my name is Liz and I’m a professional Customer Service Representative or Executive Assistant. I handled chat, email, and inbound calls professionally with eight years of work experience with various clients.
Tools:
• Proficient in using Microsoft Excel and Google Sheets for problem-solving and data encoding
• Calendar Management
• Proficient in using CRM tools such as Zendesk, Salesforce, and Magento
• Has knowledge in using Shopify and DCL ordering tool
• Has experience in logistics (Quotation, Booking Shipments, Creating and Obtaining BOL/POD, and reaching out to carrier and shipper for follow-up shipments.
Skills:
• Excellent written English and reading comprehension
• Trained in customer service and technical support
• Ability to follow processes, yet also able to figure it out when the task is ambiguous
• Good verbal and non-verbal communication skills
• Good Email Handling
• Excellent work ethics and fast learner, motivated, responsible, and hard worker
• Can work under pressure with minimal supervision
• Highly intelligent and fast learner, motivated, responsible, and hard worker
• Ability to maintain a high level of accuracy, quality, and presentation of data with dynamic deadlines for multiple departments
If you are looking for a Virtual Assistant or Customer Service Representative who is detail-oriented, driven, efficient, and someone you can trust to help you with your administrative tasks, I would love to hear from you.