Lian
Customer Support Specialist | Shopify & Zendesk | 12+ Years Experience
Verified
Overview
Looking for gig work
at $9.20/hour
Bachelor's degree
Last Active
April 17th, 2026 (56 days ago)
Member Since
March 29th, 2012
Profile Description
Customer Support Specialist with 12+ years of experience in ecommerce. Skilled in Shopify, Zendesk, Amazon, and Etsy. I help businesses manage customer inquiries, orders, and support operations efficiently while delivering a positive customer experience.
Top Skills
Customer Support » Ecommerce » Shopify
Experience: 1 - 2 years
Provide customer support for an eCommerce store using Shopify by assisting with order inquiries, processing refunds/returns, and ensuring a smooth customer shopping experience.
Customer Support » Ecommerce » B2C
Experience: 5 - 10 years
Provide customer support for a B2C eCommerce business by assisting customers with orders, product inquiries, returns, and issue resolution to ensure a positive shopping experience.
Other Skills
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pavia, Iloilo
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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