Rolee

Customer Service Representative, Social Media Moderator, QA

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

College Undergraduate

Last Active

March 29th, 2024 (30 days ago)

Member Since

June 27th, 2019

Profile Description

I have several experience using Zendesk,Excel, MS Word, Powerpoint, Gsuite, photo editing using Lightroom, compose formal and informal email for a previous company. I was able to manage client's Social Media account/s by posting photos, adding captions, answering comments, public posts, and personal messages. I was also a Quality Analyst auditing agent chats, conduct QA talks to new agents, join client calibrations.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Social Media Moderation

Experience: 2 - 5 years

Posting content (photos), answering comments and direct messages (Facebook, Instagram, Twitter), accept/reject member requests, ban members who failed to follow page guidelines.

Other Skills

Customer Support » Technical Support

Experience: Less than 6 months

Customer Support » Phone Support

Office and Administration » Google Sheets

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Marketing » Content Creation » Creative Writing

Experience: Less than 6 months

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

Marketing » Content Creation » Microblog Content Writing

Advertising » Facebook Ads

Office and Administration » Transcription

Office and Administration » Google Docs

Experience: 2 - 5 years

Office and Administration » Email Management

Basic Information

Age
33
Gender
Female
Website
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Address
Calamba, Laguna
Tests Taken
IQ
Score:  118
DISC
Dominance: 27%
Influence: 7%
Steadiness: 41%
Compliance: 26%
English
B2(Upper Intermediate)
Uploaded ID
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