Social Media Marketing

Overview

Looking for full-time work (8 hours/day)

at $5.50/hour ($968.00/month)

Bachelors degree

Last Active

September 7th, 2024 (2 days ago)

Member Since

June 25th, 2019

Profile Description

Hello there, I'm JA, a graduate with a Bachelor of Science in Hotel and Restaurant Management from the Philippines. I am a dedicated and aspiring Virtual Assistant.I have a diverse background in customer service, trust and safety, and sales.As a Customer Service Representative, I excelled in assisting clients with their needs, ensuring a positive and efficient experience. My problem-solving and communication skills consistently led to high customer Upgrade to see actual info my role as a Trust and Safety Associate, I was responsible for scrutinizing user-generated content to maintain the privacy and security of internet platforms. I effectively managed large volumes of text, visual, and audio data to ensure compliance with security protocols and platform guidelines.My experience as an Advertiser Sales Associate involved proactively reaching out to decision-makers through outbound calls and emails. I specialized in optimizing ad performance and increasing investments by helping clients connect Pixel, Conversions API, and Catalog to their social media platforms. I also supported A/B testing to determine which ads performed best. Additionally, I booked calls using a CRM and sent calendar invites via Outlook, ensuring seamless scheduling and follow-up. I managed post-call communications and resource allocation to maximize advertising Upgrade to see actual infobining my expertise in customer service, content moderation, and sales, I bring a well-rounded skill set to deliver exceptional results in dynamic environments.I have developed my Virtual Assistant skills through continuous self-learning, including watching tutorial videos, attending various webinars and training sessions, and gaining hands-on experience to continually upskill myself.

I possess a range of skills including customer service (both non-voice and voice), strong English communication (verbal and written), a positive attitude, interpersonal skills, graphic design, organizational abilities, teamwork, time management, adaptability, flexibility, multitasking, attention to detail, and being a fast learner. Additionally, I am proficient in various applications such as Google Apps (Gmail, Calendars, Docs, Sheets, Slides, Forms, Meet, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook Email, Outlook Calendar), and other tools including Facebook, Instagram, LinkedIn, Canva, Filmora, Mojo Dialer, Slack, Zoom, Zillow, Skype, WebEx, Notion, and CRM systems.