Irece

Remote Customer Support Specialist | Virtual Assistant | Client Experience Profe

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Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 11th, 2026 (4 days ago)

Member Since

June 25th, 2019

Profile Description

I’m Irece, a customer service professional with over 13 years of experience in both corporate and remote environments. I enjoy helping people and making everyday customer interactions smooth, positive, and helpful through fast and reliable support.

I’ve worked with chat, email, text, and back-office support, mainly in Shopify-based e-commerce brands. I also have experience as a Customer Service Representative and Virtual Assistant, which gave me strong skills in communication, organization, and problem-solving in fast-paced environments.

I’m experienced with tools like Zendesk and Shopify and comfortable working independently in remote roles. I also have a creative side through copywriting for product descriptions, blogs, and social media, and I’ve started exploring video editing as well.

I take pride in being reliable, adaptable, and easy to work with. I’m always focused on delivering quality support and a positive customer experience.