A+ Administrative Assistant
Free up your hands by employing me! I can guarantee that getting me as your proxy can benefit you!
-Attend meetings and write up minutes
-Produce and review current SOPs in place to maximize department efficiency
-Onboard new hires and train them
-Write reports as you wish
-Take action on tasks and delegate them to the right person or department
-Employees' point of contact for you
-Report company and stakeholder impacting concerns
-Manage CRMs and database
-Produce and review Purchase Orders and Work Orders
-Basic bookkeeping
-Manage your
-Company Files Management
These are possible with the use of:
Google Suite
MS Office Suite
CRM or databases
Smartsheets
Trello and the like
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Shopify, Klarna & Paypal Dispute Resolutions | CS Team Lead
Whether you are a professional that needs extra hours for yourself, a start-up eCommerce, dropshipping, curating, or in the manufacturing industry, you will need my arsenal skills to communicate with your customers better, if not best!
It will be your best decision to employ me because I can definitely:
-Respond to customers in a timely manner
-Resolve customer's concerns in the best interest of the company
-Reduce tickets with the use of automated responses that would still have a personal touch
-Determine concerns that need escalations to the supplier, manufacturing, or sourcing team
-Respond and attest to disputes/chargebacks raised via Shopify or Klarna
-Write up macros/templates, SOPs, and reports for analysis of the team's output
-Onboard new hires, train and get them up to speed on current issues our team is having
-Optimize your communication tool for the best workflow
-Manage your CRM or database
-Organize company files
-Your point of contact to your contractors, suppliers or employees
Previous tools I used to get your desired results:
Zendesk and Zendesk Apps
Gorgias
Google Suite
MS Suite
Airtable
Trello
Coda
ClickUp
Multilogin
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Credit Repair Specialist
Your credit profile can be more optimized with the proper credit repair process. With over 2 years of experience in this field, I can help you get your credit score up and get exclusive deals and discounts on a new car or house!
I offer the following:
-Send monthly credit process updates
-Risk management on accounts to dispute
-Consult on which accounts can be removed
-Share a quarterly report of what has been removed and progress on credit restoration
-Write up macros/templates, SOPs, and reports for analysis of the team's output
-Onboard new hires, train and get them up to speed on current issues our team is having?
-Optimize your communication tool for the best workflow?
-Upkeep of CRM
-Organize company files
-Liaise to your contractors, suppliers or employees
Previous tools I used to get your desired results:
Credit Repair Cloud
Google Workspace
Ring Central
MS Suite
Adobe Acrobat
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
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