Joanna

Customer Service | Fraud & Claims Specialist | Chat & Email Support

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

June 15th, 2019

Profile Description

Hello,

I’m a Customer Service and Fraud & Claims Specialist with 6+ years of experience in the BPO industry. I’ve handled high-volume customer support through chat, email, and phone, including dispute resolution and fraud investigations, while maintaining accuracy and customer satisfaction.

I’m used to fast-paced environments, managing multiple cases daily, and communicating clearly with both customers and teams. I focus on providing efficient, reliable support and handling each case with attention to detail.

I can help with:

Customer Support (chat, email, phone)
Disputes, refunds, and chargebacks
Fraud investigation
Order and account support
Data entry and documentation

I’m reliable, easy to work with, and open to long-term opportunities.